Submissions from 2022
Spatial and temporal variation of user satisfaction in public transport systems, Eneko Echaniz, Rubén Cordera, Andrés Rodriguez, Soledad Nogués, Pierlugi Coppola, and Luigi dell’Olio
Has COVID-19 changed our loyalty towards public transport? Understanding the moderating role of the pandemic in the relationship between service quality, customer satisfaction and loyalty, Javad Esmailpour, Kayvan Aghabayk, Mohammad Aghajanzadeh, and Chris De Gruyter
Demand for mitigating the risk of COVID-19 infection in public transport: The role of social trust and fatalistic beliefs, Mohsen Fallah Zavareh, Milad Mehdizadeh, and Trond Nordfjærn
Importance performance analysis for evaluating city bus service quality in Addis Ababa, Ethiopia, Mulugeta Girma, Berhanu Woldetensae, Gebrechristos Nuriye, and Tebarek Lika
Impacts of Pokémon GO on route and mode choice decisions: exploring the potential for integrating augmented reality, gamification, and social components in mobile apps to influence travel decisions, Yuntao Guo, Srinivas Peeta, Shubham Agrawal, and Irina Benedyk
Understanding the effects of travel demand management on metro commuters’ behavioural loyalty: a hybrid choice modelling approach, Ning Huan, Stephane Hess, and Enjian Yao
The influence of vicinity to stations, station characteristics and perceived safety on public transport mode choice: a case study from Copenhagen, Jesper Bláfoss Ingvardson and Otto Anker Nielsen
Exploring the frequency of public transport use among adolescents: a study in Yogyakarta, Indonesia, Muhammad Zudhy Irawan, Faza Fawzan Bastarianto, Muhamad Rizki, Prawira Fajarindra Belgiawan, and Tri Basuki Joewono
Commuting time and perceived stress: Evidence from the intra- and inter-city commuting of young workers in Korea, Eunae Jin, Danya Kim, and Jangik Jin
Transit use reduction following COVID-19: The effect of threat appraisal, proactive coping and institutional trust, Sigal Kaplan, Anat Tchetchik, Doron Greenberg, and Itsik Sapir
First Mile/Last Mile Problems in Smart and Sustainable Cities: A Case Study in Stockholm County, Elisie Kåresdotter, Jessica Page, Ulla Mörtberg, Helena Näsström, and Zahra Kalantari
Assessing commuters’ perceptions towards improvement of intermediate public transport as access modes to metro stations, Manaswinee Kar, Shubhajit Sadhukhan, and Manoranjan Parida
Understanding the route choice behaviour of metro-bikeshare users, Yang Liu, Tao Feng, Zhuangbin Shi, and Mingwei He
Travel choice behaviour under uncertainty in real-market settings: A source-dependent utility approach, Zheng Li, David A. Hensher, and Jingjing Zeng
Passenger-oriented traffic control for rail networks: An optimization model considering crowding effects on passenger choices and train operations, Xiaojie Luan and Francesco Corman
Congestion pricing acceptability among commuters: An Indian perspective, Naveed Farooz Marazi, Bandhan Bandhu Majumdar, Prasanta K. Sahu, and Dimitris Potoglou
Mobility-impaired people’s preferences for a specialized paratransit service as BRT’s feeder: The role of autonomy, relatedness, and competence, Luis Márquez, Laura X. Pineda, and Juan C. Poveda
The impact of COVID-19 pandemic on public transport usage and route choice: Evidences from a long-term tracking study in urban area, Alessio D. Marra, Linghang Sun, and Francesco Corman
Developing an intention to use amongst non-users of the Bus Rapid Transit (BRT) System: An emerging market perspective, R. Matubatuba and C. F. De Meyer-Heydenrych
Train travel in corona time: Safety perceptions of and support for policy measures, Eric Molin and Maarten Kroesen
How do social cues from other passengers affect word-of-mouth and intention to continue using bus services? A second-order SEM approach, Duy Quy Nguyen-Phuoc, Teron Nguyen, Dieo Ngoc Su, Phuong Thi Le, and Oscar Oviedo-Trepalacios
Potential demand for bus commuting trips in metropolitan corridors through the use of real-time information tools, Carlos Romero, Andrés Monzón, Andrea Alonso, and Raky Julio
Impact analysis of actual traveling performance on bus passenger’s perception and satisfaction, Rui Rong, Lishan Liu, Ning Jia, and Shoufeng Ma
Metro accessibility and space-time flexibility of shopping travel: A propensity score matching analysis, Rui Shao, Ben Derudder, and Yongchun Yang
Loyalty and public transit: a quantitative systematic review of the literature, Thiago Carvalho dos Reis Silveira, Cezar Augusto Romano, and Tatiana Maria Cecy Gadda
Public transportation and fear of crime at BRT Systems: Approaching to the case of Barranquilla (Colombia) through integrated choice and latent variable models, Jose Soto, Mauricio Orozco-Fontalvo, and Sergio A. Useche
Public transport reliability across preferences, modes, and space, Jaime Soza-Parra, Sebastián Raveau, and Juan Carlos Muñoz
Necessary and sufficient conditions for attractive public Transport: Combined use of PLS-SEM and NCA, Alexandre Sukhov, Lars O. Olsson, and Margareta Friman
The impact of rail-based stations on passengers’ safety perceptions. A systematic review of international evidence, Catherine Sundling and Vania Ceccato
Satisfaction differences in bus traveling among low-income individuals before and after COVID-19, Fan Sun, Minjie Jin, Tao Zhang, and Wencheng Huang
Characterising public transport shifting to active and private modes in South American capitals during the COVID-19 pandemic, Jose Agustin Vallejo-Borda, Ricardo Giesen, Paul Basnak, José P. Reyes, Beatriz Mella Lira, Matthew J. Beck, David A. Hensher, and Juan de Dios Ortúzar
Empirical analysis of scaled mixed itinerary-size weibit model for itinerary choice in a schedule-based railway network, Keyu Wen, Jiemin Xie, Anthony Chen, S. C. Wong, Shuguang Zhan, S. M. Lo, and Lixia Qiang
Continuance intention of autonomous buses: An empirical analysis based on passenger experience, Yingying Yan, Shiquan Zhong, Junfang Tian, and Tong Li
Submissions from 2021
Psychological impacts of COVID-19 pandemic on the mode choice behaviour: A hybrid choice modelling approach, Bh. Aaditya and T. M. Rahul
The impact of the MeToo scandal on women’s perceptions of security, Laila AitBihiOuali and Daniel J. Graham
Does COVID-19 affect metro use in Taipei?, Hung-Hao Chang, Brian Lee, Feng-An Yang, and Yu-You Liou
Demystifying service quality of Multimodal Transportation Hub (MMTH) through measuring users’ satisfaction of public transport, Vivek Chauhan, Akshay Gupta, and Manoranjan Parida
Investigating commuters’ satisfaction with public transit: A latent class modeling approach, Sungtaek Choi, Joonho Ko, and Daejin Kim
Attitudes to forced adoption of new technologies in public transportation services, Zsofia Cserdi and Zsofia Kenesei
Service climate antecedents of transit passenger complaints and temporary opt-out: The case study of Brasília, Pedro Henrique da Silva, Sigal Kaplan, and Pastor Willy Gonzales Taco
Market-Segmentation Study of Future and Potential Users of the New Réseau Express Métropolitain Light Rail in Montreal, Canada, Nicolette Dent, Leila Hawa, James DeWeese, Rania Wasfi, Yan Kestens, and Ahmed El-Geneidy
How does private vehicle users perceive the public transport service quality in large metropolitan areas? A European comparison, Juan de Oña, Esperanza Estévez, and Rocío de Oña
A streetcar to be desired? The development of a new approach to measure perception of place quality in the context of tram network modernisation, Matthew J. Diemer, Graham Currie, Chris De Gruyter, Md. Kamruzzaman, and Ian Hopkins
Dynamic associations between temporal behavior changes caused by the COVID-19 pandemic and subjective assessments of policymaking: A case study in Japan, Hongxiang Ding and Junyi Zhang
Understanding public transport satisfaction in post COVID-19 pandemic, Hongming Dong, Shoufeng Ma, Ning Jia, and Junfang Tian
Behavioural changes in transport and future repercussions of the COVID-19 outbreak in Spain, Eneko Echaniz, Andrés Rodríguez, Rubén Cordera, Juan Benavente, Borja Alonso, and Roberto Sañudo
Transport mode use during the COVID-19 lockdown period in Germany: The car became more important, public transport lost ground, Christine Eisenmann, Claudia Nobis, Viktoriya Kolarova, Barbara Lenz, and Christian Winkler
Exploring satisfaction of choice and captive bus riders: An impact asymmetry analysis, Dewei Fang, Yang Xue, Jason (Xinyu) Cao, and Shan Sun
Associations between built environment, perceived walkability/bikeability and metro transfer patterns, Zuoxian Gan, Min Yang, Qingcheng Zeng, and Harry J.P. Timmermans
The role of objective and perceived built environments in affecting dockless bike-sharing as a feeder mode choice of metro commuting, Yuanyuan Guo and Sylvia Y. He
A hybrid discrete choice model to understand the effect of public policy on fare evasion discouragement in Bogotá's Bus Rapid Transit, Luis A. Guzman, Julian Arellana, and José Pablo Camargo
Cost of traffic congestion in Dhaka Metropolitan City, Mohammed Ziaul Haider and Rabeya Sultana Papri
Demand-responsive passenger flow control strategies for metro networks considering service fairness and passengers’ behavioural responses, Ning Huan, Enjian Yao, and Jinmeng Zhang
Bayesian network modeling analyzes of perceived urban rail transfer time, Weixin Hua, Xuesong Feng, Chuanchen Ding, and Zejing Ruan
Analyzing travel captivity by measuring the gap in travel satisfaction between chosen and alternative commute modes, Prasanna Humagain, Jonas De Vos, and Patrick A. Singleton
Using Fuzzy Clustering of User Perception to Determine the Number of Level-of-Service Categories for Bus Rapid Transit, Yueying Huo, Jinhua Zhao, Xiaojuan Li, and Chen Guo
The impact of E-bus satisfaction on driving behaviour: A questionnaire-based study on E-bus drivers, Kang Jiang, Chen Shao, Zhongxiang Feng, Quansheng Yue, Zhenhua Yu, Shunying Zhu, and Zhipeng Huang
How did the COVID-19 pandemic impact traveler behavior toward public transport? The case of Athens, Greece, Athanasios Kopsidas, Christina Milioti, Konstantinos Kepaptsoglou, and Eleni I. Vlachogianni
Happy today, satisfied tomorrow: emotion—satisfaction dynamics in a multi-week transit user smartphone survey, Huyen T.K. Le and Andre L. Carrel
Understanding gender difference in perceptions toward transit services across space and time: A social media mining approach, Shuli Luo and Sylvia Y. He
Identification of key determinants of travel satisfaction for developing policy instrument to improve quality of life: An analysis of commuting in Delhi, Bandhan Bandhu Majumdar, Malavika Jayakumar, Prasanta K. Sahu, and Dimitris Potoglou
Investigating users' travel behaviours and perceptions of single-corridor BRT: Lessons from Lahore, Bilal Zia Malik, Zia ur Rehman, Ammad Hassan Khan, and Waseem Akram
Quantifying service-reliability-based day-to-day evolution of travel choices in public transit systems with smart transit card data, Mingyou Ma, Wei Liu, Xinwei Li, Fangni Zhang, Sisi Jian, and Vinayak Dixit
Establishing service quality interrelations for Metro rail transit: Does gender really matter?, Jyoti Mandhani, Jogendra Kumar Nayak, and Manoranjan Parida
Is Local Public Transport unsuitable for elderly? Exploring the cases of two Italian cities, Ilaria Mariotti, Claudia Burlando, and Stefano Landi
Dissonance and commute satisfaction: Which reference point to use?, Tai-Yu Ma, Veronique Van Acker, Sébastien Lord, and Philippe Gerber
‘Ecological concerns weren’t the main reason why I took the bus, that association only came afterwards’: on shifts in meanings of everyday mobility, Franziska Meinherz and Livia Fritz
Modelling the impact of rail delays on passenger satisfaction, Fredrik Monsuur, Marcus Enoch, Mohammed Quddus, and Stuart Meek
Urban travel behavior adaptation of temporary transnational residents, Mayara Moraes Monteiro, João de Abreu e Silva, Haustein Sonja, and Jorge Pinho de Sousa
Autonomous buses: Intentions to use, passenger experiences, and suggestions for improvement, Kostas Mouratidis and Victoria Cobeña Serrano
Investigating the complexity of perceived service quality and perceived safety and security in building loyalty among bus passengers in Vietnam – A PLS-SEM approach, Duy Q. Nguyen-Phuoc, Anh Thi Phuong Tran, Tiep Van Nguyen, Phuong Thi Le, and Diep Ngoc Su
Relevance of detailed transfer attributes in large-scale multimodal route choice models for metropolitan public transport passengers, Otto Anker Nielsen, Morten Eltved, Marie Karen Anderson, and Carlo Giacomo Prato
Transport accessibility, residential satisfaction, and moving intention in a context of limited travel mode choice, Rosechin Olfindo
Walkability assessment for urban areas around railway stations along the Rhine-Alpine Corridor, Noriko Otsuka, Dirk Wittowsky, Marlene Damerau, and Christian Gerten
Feeder-trunk and direct-link schemes for public transit: a model to evaluate the produced accessibility, Umberto Petruccelli and Antonello Racina
Joint Model of Sustainable Mode Choice for Commute, Shift Potential and Alternative Mode Chosen, Ganesh Ambi Ramakrishnan, Karthik K. Srinivasan, Aupal Mondal, and Chandra R. Bhat
Who doesn’t mind waiting? Examining the relationships between waiting attitudes and person- and travel-related attributes, F. Atiyya Shaw, Aliaksandr Malokin, Patricia L. Mokhtarian, and Giovanni Circella
The influence of ambient scent on the passengers’ experience, emotions and behavioral intentions: An experimental study in a Public Bus service, Joaquim Silva, Elisabete Sampaio Sá, Marco Escadas, and Joana Carvalho
Assessing travel satisfaction in public transport: A configurational approach, Alexandre Sukhov, Katrin Lättman, Lars E. Olsson, Margareta Friman, and Satoshi Fujii
Investigating the determinants to retain spurious-loyalty passengers: A data-fusion based approach, Shichao Sun, Lingyu Xu, Yukun Yao, and Zhengyu Duan
Public transport accessibility accounting for level of service and competition for urban opportunities: An equity analysis for education in Santiago de Chile, Ignacio Tiznado-Aitken, Juan Carlos Muñoz, and Ricardo Hurtubia
Value-Based Approach to Assess the Impact of Lifestyles on Mode Shares, Veronique Van Acker, Sazkia Sandoval, and Mario Cools
Determining mode shift elasticity based on household income and travel cost, N. Vasudevan, Ninad Gore, Rupali Zope, Shriniwas Arkatkar, and Gaurang Joshi
A mixed-equilibrium model of individual and household activity–travel choices in multimodal transportation networks, Khoa D. Vo, William H.K. Lam, and Zhi-Chun Li
Using a three-stage model of change to understand people’s use of bicycle, public transport, and car, Henriette Wallén Warner, Gunilla Björklund, and Jan Andersson
Analysis of waiting time perception of bus passengers provided with mobile service, Po-Chieh Wang, Yu-Ting Hsu, and Chia-Wei Hsu
Mobility-on-demand versus fixed-route transit systems: An evaluation of traveler preferences in low-income communities, Xiang Yan, Xilei Zhao, Yuan Han, Pascal Van Hentenryck, and Tawanna Dillahunt
Taking the path less travelled: Valuation of denied boarding in crowded public transport systems, Menno Yap and Oded Cats
Integrating transit systems with ride-sourcing services: A study on the system users’ stochastic equilibrium problem, Yufeng Zhang and Alireza Khani
I’m curious, I’m open to it, I test it, I trust it! A focus groups study to understand a-priori trust in automated buses, Jan C. Zoellick, Lina Kluy, Susanna Rössle, Janne Witte, Liane Schenk, Adelheid Kuhlmey, and Stefan Blüher
Submissions from 2020
The Movingo integrated ticket: seamless connections across the mälardalen region of Sweden, Ilyas B. Alhassan, B. Matthews, Jeremy P. Toner, and Yusak O. Susilo
Effect of critical incidents on public transport satisfaction and loyalty: an Ordinal Probit SEM-MIMIC approach, Jaime Allen, Laura Eboli, Gabriella Mazzulla, and Juan de Dios Ortúzar
On the effect of operational service attributes on transit satisfaction, Jaime Allen, Juan Carlos Muñoz, and Juan de Dios Ortúzar
Enhancing the use of transit in arid regions: Case of Abu Dhabi, Mayada Adnan Almardood and Praveen Maghelal
Role of Attitudes in Transit and Auto Users’ Mode Choice of Ridesourcing, Ghazaleh Azimi, Alireza Rahimi, Hamidreza Asgari, and Xia Jin
Heterogeneity in desired bus service quality from users’ and potential users’ perspective, Maria Grazia Bellizzi, Luigi dell'Olio, Laura Eboli, and Gabriella Mazzulla
User acceptance of automated public transport: Valence of an autonomous minibus experience, Christoph Bernhard, Daniel Oberfeld, Christian Hoffmann, Dirk Weismüller, and Heiko Hecht
Route guidance ranking procedures with human perception consideration for personalized public transport service, Avishai (Avi) Ceder and Yu Jiang
Measuring crowding-related comfort in public transport, Dilay Çelebi and Şükrü İmre
Determinants of intention-to-use first-/last-mile automated bus service, Pei Nen Esther Chee, Yusak O. Susilo, and Yiik Diew Wong