Submissions from 2020
Examining women's perception of safety during waiting times at public transport terminals, Subeh Chowdhury and Bert van Wee
Minutes Matter: A Bus Transit Service Reliability Guidebook, Alan Danaher, James Wensley, Amy Dunham, Ted Orosz, Ryan Avery, Kenneth Cobb, Kari Watkins, Carly Queen, Simon Berrebi, Marlene Connor, and Jim McLaughlin
Perception of Public Transport Quality of Service among Regular Private Vehicle Users in Madrid, Spain, Juan de Oña, Esperanza Estévez, and Rocio de Oña
Joint Model of Application-Based Ride Hailing Adoption, Intensity of Use, and Intermediate Public Transport Consideration among Workers in Chennai City, Aravinda Devaraj, Ganesh Ambi Ramakrishnan, Gopindra Sivakumar Nair, Karthik K. Srinivasan, Chandra R. Bhat, Abdul R. Pinjari, Gitakrishnan Ramadurai, and Ram M. Pendyala
Commuters’ Assessment of Public Transport as a “Reasonable” Option in Montreal, QC, James DeWeese and Ahmed El-Geneidy
Valuation of transfer for bus users: The case of Gran Canaria, Raquel Espino and Concepción Román
Assessing operation and customer perception characteristics of high frequency local and limited-stop bus service in Vancouver, Canada, Emily Grisé and Ahmed El-Geneidy
Ageing in a transit-oriented city: Satisfaction with transport, social inclusion and wellbeing, Sylvia Y. He, John Thøgersen, Yannie H.Y. Cheung, and Alesia H.Y. Yu
A focus group study on the potential of autonomous vehicles as a viable transportation option: Perspectives from people with disabilities and public transit agencies, Jinuk Hwang, Wei Li, Laura Stough, Chanam Lee, and Katherine Turnbull
Light rail development with or without gentrification?: Neighborhood perspectives on changing sense of place in Denver, Colorado, Sara L. Jackson and Joshua Buckman
Personalized predictive public transport crowding information with automated data sources, Erik Jenelius
Activity Participation and Perceptions on Informal Public Transport and Bus Rapid Transit in Dar es Salaam, Lucy Joseph, An Neven, Karel Martens, Opportuna Kweka, Geert Wets, and Davy Janssens
Willingness to ride and perceptions of autonomous public transit, Eva Kassens-Noor, Zeenat Kotval-Karamchandani, and Meng Cai
Integrated impacts of public transport travel and travel satisfaction on quality of life of older people, Junghwa Kim, Jan-Dirk Schmöcker, Toshiyuki Nakamura, Nobuhiro Uno, and Takenori Iwamoto
Role of Timetable, Rolling Stock Rescheduling, and Information Strategies to Passengers in Public Transport Disruptions, Nuannuan Leng, Zhengwen Liao, and Francesco Corman
Exploring behavioral heterogeneities of metro passenger’s travel plan choice under unplanned service disruption with uncertainty, Binbin Li, Enjian Yao, Toshiyuki Yamamoto, Ying Tang, and Shasha Liu
Stress perceived by foreigners that use public transportation in Bogotá (Colombia), Gonzalo Luna-Cortés
On the role of route choice modeling in transit sketchy design, Sida Luo and Yu (Marco) Nie
Prioritizing Metro Service Quality Attributes to Enhance Commuter Experience: TOPSIS Ranking and Importance Satisfaction Analysis Methods, Bandhan Bandhu Majumdar, Dilum Dissanayake, Avanindra Singh Rajput, Yong Qi Saw, and Prasanta Kumar Sahu
Interrelationships among service quality factors of Metro Rail Transit System: An integrated Bayesian networks and PLS-SEM approach, Jyoti Mandhani, Jogendra Kumar Nayak, and Manoranjan Parida
Minibus taxis in Kampala's paratransit system: Operations, economics and efficiency, Innocent Ndibatya and M. J. Booysen
Influence mechanism of the corporate image on passenger satisfaction with public transport in China, Anning Ni, Chunqin Zhang, Yuting Hu, Weite Lu, and Hongwei Li
Perceived Quality of Bus Transit Services: A Route-Level Analysis, Connor Nikel, Gamal Eldeeb, and Moataz Mohamed
Passenger opinions of the perceived safety and interaction with automated shuttles: A test ride study with ‘hidden’ safety steward, Sina Nordhoff, Jork Stapel, Bart van Arem, and Riender Happee
Does urban form influence automobile trip frequency in Accra, Ghana?, Nana Yaw Oppong-Yeboah and Tae-Hyoung Tommy Gim
Social media semantic perceptions on Madrid Metro system: Using Twitter data to link complaints to space, Joaquín Osorio-Arjona, Jiri Horak, Radek Svoboda, and Yolanda García-Ruíz
Sexual harassment in public transport in Bogotá, Lina Marcela Quinones
Toll roads vs. Public transportation: A study on the acceptance of congestion-calming measures in Madrid, Fernando Romero, Juan Gomez, Antonio Paez, and José Manuel Vassallo
Test-riding the driverless bus: Determinants of satisfaction and reuse intention in eight test-track locations, Jordi Rosell and Jaime Allen
The personal and contextual factors that affect customer experience during rail service failures and the implications for service design, Tracy Ross, Andrew May, and Stuart A. Cockbill
Selection of intervention areas for improving travel condition of walk-accessed bus users with a focus on their accessibility: An experience in Bhubaneswar, Subhojit Roy and Debasis Basu
Sequenced Ordered Logit Model Considering Latent Variables for Determining Trip Satisfaction of Metro Passengers, Tara Saeidi, Mahmoud Mesbah, and Meeghat Habibian
Intention to use light-rail transit in Houston, Texas, United States: Findings from the travel-related activity in neighborhoods study, Ipek N. Sener, Kyuhyun Lee, Casey P. Durand, Abiodun O. Oluyomi, and Harold W. Kohl lll
Travel attitudes and mode use among Asian international students at an Australian university, Rahman Shafi, Alexa Delbosc, and Geoffrey Rose
Customer satisfaction in urban rail: a study on transferability of structural equation models, Amirali Soltanpour, Mahmoud Mesbah, and Meeghat Habibian
Fear follows form: A study of the relationship between neighborhood type, income and fear of crime at train stations, Sofie Kirt Strandbygaard, Otto Anker Nielsen, Alan Keith Spencer Jones, Bo Grönlund, and Lotte Bjerregaard Jensen
Quantitative Modeling of Congestion in Metro Station Based on Passenger Time Perceptions, Jing Teng, Weiwei Pan, and Cen Zhang
Mobility needs, activity patterns and activity flexibility: How subjective and objective constraints influence mode choice, Mikkel Thorhauge, Habtama Tilahun Kassahun, Elisabetta Cherchi, and Sonja Haustein
The perception of service quality among paratransit users in Metro Manila using structural equations modelling (SEM) approach, Noriel Christopher C. Tiglao, Janna M. De Veyra, Niki Jon Y. Tolentino, and Mark Angelo Y. Tacderas
COVID-19 and Public Transportation: Current Assessment, Prospects, and Research Needs, Alejandro Tirachini and Oded Cats
Understanding accessibility through public transport users' experiences: A mixed methods approach, Ignacio Tiznado-Aitken, Karen Lucas, Juan Carlos Muñoz, and Ricardo Hurtubia
Quantifying the effects of childhood and previous residential experiences on the use of public transport, Veronique Van Acker, Loan Ho, Larissa Stevens, and Corinne Mulley
Measuring the quality of the first/last mile connection to public transport, Christoffel J. Venter
Noise, odor and passenger density in perceived crowding in public transport, Bin Wang and John Zacharias
Key determinants and heterogeneous frailties in passenger loyalty toward customized buses: An empirical investigation of the subscription termination hazard of users, Jiangbo Wang, Toshiyuki Yamamoto, and Kai Liu
Commuter value perceptions in peak avoidance behavior: An empirical study in the Beijing subway system, Yu Wang, Yacan Wang, Dick Ettema, Zidan Mao, Samuel G. Charlton, and Huiyu Zhou
Modeling demand for ridesourcing as feeder for high capacity mass transit systems with an application to the planned Beirut BRT, Najib Zgheib, Maya Abou-Zeid, and Isam Kaysi
Submissions from 2019
How does travel satisfaction sum up? An exploratory analysis in decomposing the door-to-door experience for multimodal trips, Roberto F. Abenoza, Oded Cats, and Yusak O. Susilo
What is the role of weather, built-environment and accessibility geographical characteristics in influencing travelers’ experience?, Roberto F. Abenoza, Chengxi Liu, Oded Cats, and Yusak O. Susilo
Capturing the behavioural determinants behind the adoption of autonomous vehicles: Conceptual frameworks and measurement models to predict public transport, sharing and ownership trends of self-driving cars, Ransford A. Acheampong and Federico Cugurullo
Investigating commute satisfaction differences of private car users and public transport users in a developing country context, Zahwa Al-Ayyash and Maya Abou-Zeid
Understanding public transport satisfaction: Using Maslow's hierarchy of (transit) needs, Jaime Allen, Juan Carlos Muñoz, and Juan de Dios Ortúzar
Effect of a major network reform on bus transit satisfaction, Jaime Allen, Juan Carlos Muñoz, and Jordi Rosell
Satisfaction with crowding and other attributes in public transport, Maria Börjesson and Isak Rubensson
The assessment of hazard awareness skills among light rail drivers, Avinoam Borowsky, Netta Palacci, Moshe Itzhaki, and David Shinar
A literature review of the passenger benefits of real-time transit information, Candace Brakewood and Kari Watkins
Residents’ expectations for new rail stops: optimistic neighborhood perceptions relate to subsequent transit ridership, Barbara B. Brown, Wyatt A. Jensen, and Doug Tharp
User perception of transfers in multimodal urban trips: A qualitative study, Rocio Cascajo, Elena Lopez, Fernando Herrero, and Andres Monzon
Role of Gender in the Ridership of Public Transport Routes Involving Transfers, Subeh Chowdhury
Transit user perceptions of driverless buses, Xiaoxia Dong, Matthew DiScenna, and Erick Guerra
Bayesian network modeling explorations of strategies on reducing perceived transfer time for urban rail transit service improvement in different seasons, Xuesong Feng, Kemeng Li, Chuanchen Ding, and Weixin Hua
The impacts of rail transit on the lives and travel experiences of women in the developing world: Evidence from the Delhi Metro, Kavya Gopal and Eun Jin Shin
Elements of Successful Universal Student Transit Pass Programs from Planning to Implementation: A Benchmark Study, Dahai Han, Jie Yu, Edward Beimborn, Zihao Jin, and Weijie Tan
Investigating end-user acceptance of autonomous electric buses to accelerate diffusion, Bernd Herrenkind, Alfred Bendikt Brendel, Ilja Nastjuk, Maike Greve, and Lutz M. Kolbe
Gender and Rail Transit Use: Influence of Environmental Beliefs and Safety Concerns, Hsin-Ping Hsu, Marlon G. Boarnet, and Douglas Houston
The relationship between norms, satisfaction and public transport use: A comparison across six European cities using structural equation modelling, Jesper Bláfoss Ingvardson and Otto Anker Nielsen
Waiting time perceptions at bus and metro stations in Nanjing, China: the importance of station amenities, trip contexts, and passenger characteristics, Yanjie Ji, Liangpeng Gao, Yingling Fan, Chu Zhang, and Rouchen Zhang
Trustworthiness of unmanned automated subway services and its effects on passengers’ anxiety and fear, Hyunjin Kim
How do activities conducted while commuting influence mode choice? Using revealed preference models to inform public transportation advantage and autonomous vehicle scenarios, Aliaksandr Malokin, Giovanni Circella, and Patricia L. Mokhtarian
In-vehicle crowding: Integrating tangible attributes, attitudes, and perceptions in a choice context between BRT and metro, Luis Márquez, Julieth V. Alfonso A, and Juan C. Poveda
A discrete choice analysis of transport mode choice causality and perceived barriers of sustainable mobility in the MENA region, Houshmand E. Masoumi
Understanding the factors that influence the probability and time to streetcar bunching incidents, Paula Nguyen, Ehab Diab, and Amer Shalaby
Analyzing Bus Passengers’ Satisfaction in Dhaka using Discrete Choice Models, Mohammed Quddus, Farzana Rahman, Fredrik Monsuur, Juan de Oña, and Marcus Enoch
Importance-Performance Analysis in Public Transportation: Methodological Revision for Practical Implementation, Alvaro Rodriguez-Valencia, Daniel Rosas-Satizabal, and David Paris
Obtaining transit information from users of a collaborative transit app: Platform-based and individual-related motivators, Rumana Islam Sarker, Sigal Kaplan, Marie Karen Anderson, Sonja Haustein, Markus Mailer, and Harry J.P. Timmermans
Exploring how perceptive differences impact the current public transport usage and support for future public transport extension and usage: A case study of Melbourne's tramline extension, Nirajan Shiwakoti, Peter Stasinopoulos, Paul Vincec, Weidong Qian, and Renan Hafsar
Importance of motives, self-efficacy, social support and satisfaction with travel for behavior change during travel intervention programs, Frida Skarin, Lars E. Olsson, Margareta Friman, and Erik Wästlund
The underlying effect of public transport reliability on users’ satisfaction, Jaime Soza-Parra, Sebastián Raveau, Juan Carlos Muñoz, and Oded Cats
Identifying commonly used and potentially unsafe transit transfers with crowdsourcing, Elizabeth J. Traut and Aaron Steinfeld
Impact of childhood experiences on public transport travel behaviour, Veronique Van Acker, Corinne Mulley, and Loan Ho
Humanizing Transit Data: Connecting Customer Experience Statistics to Individuals’ Unique Transit Stories, Dea van Lierop, Jasmine Eftekhari, Aislin O'Hara, and Yuval Grinspun
Exploring transport perceptions across urban areas using free associations, Dennis van Soest, Miles R. Tight, and Christopher D.F. Rogers
Commuting behavior and congestion satisfaction: Evidence from Beijing, China, Wenjie Wu, Mark (Xin) Wang, and Fangni Zhang
Assessing bus transit service from the perspective of elderly passengers in Harbin, China, Yalong Yuan, Min Yang, Jingxian Wu, Soora Rasouli, and Da Lei
Exploring rider satisfaction with transit service in Indore, India: an application of the three-factor theory, Chen Zhang, Jason (Xinyu) Cao, Ajay Nagpure, and Siddharth Agarwal
Evaluating passenger satisfaction index based on PLS-SEM model: Evidence from Chinese public transport service, Chunqin Zhang, Yong Liu, Weite Lu, and Guangnian Xiao
Submissions from 2018
Modelling service-specific and global transit satisfaction under travel and user heterogeneity, Jaime Allen, Juan Carlos Muñoz, and Juan de Dios Ortúzar
Immigration, Income, and Public Transit Perceptions: Findings from an Intercept Survey, Jesus M. Barajas, Asha Weinstein Agrawal, and Daniel G. Chatman
Closing the Loop: Improving Transit through Crowdsourced Information, Sean J. Barbeau
How does environmental concern influence mode choice habits? A mediation analysis, Hélène Bouscasse, Iragaël Joly, and Patrick Bonnel
Investigating perception of captive and choice riders for formulating service standards of ordinary and premium buses in Indian cities, Munavar Fairooz Cheranchery and Bhargab Maitra
Public transport users' and policy makers' perceptions of integrated public transport systems, Subeh Chowdhury, Yuval Hadas, Vicente A. Gonzalez, and Bart Schot
Users' satisfaction evolution of a metropolitan transit system in a context of economic downturn, Rocío de Oña, Joao de Abreu e Silva, Christian Muñoz-Monge, and Juan de Oña
Bayesian networks and structural equation modelling to develop service quality models: Metro of Seville case study, Francisco Díez-Mesa, Rocio de Oña, and Juan de Oña
Spatial variation of the perceived transit service quality at rail stations, Laura Eboli, Carmen Forciniti, and Gabriella Mazzulla
Determinants of loyalty to public transit: A model integrating Satisfaction-Loyalty Theory and Expectation-Confirmation Theory, Xue-mei Fu, Jiang-hua Zhang, and Felix T.S. Chan
Transfer penalties in multimodal public transport networks, Andres Garcia-Martinez, Rocio Cascajo, Sergio R. Jara-Diaz, Subeh Chowdhury, and Andres Monzon
Defining TransMilenio Users’ Value and Satisfaction through the Lean Thinking Approach, Carlos Garcia-Suarez, Andres L. Rivera-Perez, and Alvaro Rodriguez-Valencia
A disaggregate study of urban rail transit feeder transfer penalties including weather effects, Xiaolin Gong, Graham Currie, Zhiyuan Liu, and Xiucheng Guo
