Submissions from 2016
Dynamics of modal choice of heterogeneous travelers with responsive transit services, Xinwei Li and Hai Yang
It’s a Matter of Time Assessment of Additional Time Budgeted for Commuting to McGill University Across Modes, Charis Loong and Ahmed El-Geneidy
Changing times – A decade of empirical insight into the experience of rail passengers in Great Britain, Glenn Lyons, Juliet Jain, and Iain Weir
The role of involvement in regards to public transit riders' perceptions of the service, José Luis Machado-León, Rocío de Oña, and Juan de Oña
Measuring the influence of bus service quality on the perception of users, Moataz Mahmoud and Julian Hine
How transport users perceive personal safety apps, Orla Thérèse McCarthy, Brian Caulfield, and Margaret O’Mahony
Passenger Satisfaction and Mental Adaptation under Adverse Conditions: Case Study in Manila, Andra Charis Mijares, Mio Suzuki, and Tetsuo Yai
Russian public transport system: the customers’ feedback on the service provision, Andrey Sergeevich Mikhaylov, Ivan Sergeevich Gumenuk, and Anna Alekseevna Mikhaylova
A utility-based travel impedance measure for public transit network accessibility, Neema Nassir, Mark Hickman, Ali Malekzadeh, and Elnaz Irannezhad
Public transport user's perception and decision assessment using tactic-based guidelines, Mahmood Mahmoodi Nesheli, Avishai (Avi) Ceder, and Simon Estines
The Impact of Transit-Oriented Development on Social Capital, Robert B. Noland, Orin T. Puniello, and Stephanie DiPetrillo
Active transport, public transport and electric car as perceived alternatives in a motorized Norwegian sample, Trond Nordfjærn, Özlem Simsekoglu, and Torbjørn Rundmo
Towards multi-modal integrated mobility systems: Views from Panama City and Barranquilla, Adriana Ortegon-Sanchez and Nick Tyler
Measuring Satisfaction with Transit and Car Trips with Use of One Logistic Regression Model, Demetrios Papaioannou and L. Miguel Martínez
Passenger Perspectives in Railway Timetabling: A Literature Review, Jens Parbo, Otto Anker Nielsen, and Carlo Giacomo Prato
Public preference for data privacy – A pan-European study on metro/train surveillance, Sunil Patil, Bhanu Patruni, Dimitris Potoglou, and Neil Robinson
Commuters’ willingness-to-pay for improvement of transfer facilities in and around metro stations – A case study in Kolkata, Shubhajit Sadhukhan, Uttam K. Banerjee, and Bhargab Maitra
How do metro stations integrate with walking environments? Results from walking access within three types of built environment in Beijing, Guibo Sun, John Zacharias, Ben Ma, and Nicolas M. Oreskovic
Identifying passenger flow characteristics and evaluating travel time reliability by visualizing AFC data: a case study of Shanghai Metro, Yanshuo Sun, Jungang Shi, and Paul M. Schonfeld
Enjoying loyalty: The relationship between service quality, customer satisfaction, and behavioral intentions in public transit, Dea van Lierop and Ahmed El-Geneidy
Profiling public transport users through perceptions about public transport providers and satisfaction with the public transport service, Paula Vicente and Elizabeth Reis
Customer satisfaction with bus rapid transit: a study of New York City select bus service applying structural equation modeling, Dan Wan, Camille Kamga, Wei Hao, Aaron Sugiura, and Eric B. Beaton
Rider perception of a “light” Bus Rapid Transit system - The New York City Select Bus Service, Dan Wan, Camille Kamga, Jun Liu, Aaron Sugiura, and Eric B. Beaton
What factors determine metro passengers’ risky riding behavior? An approach based on an extended theory of planned behavior, Xin Wan, Paul M. Schonfeld, and Qiming Li
Research Pays Off Assessing the Impacts of Real-Time Transit Information, Kari Edison Watkins and Candace Brakewood
Preferences of travellers for using automated vehicles as last mile public transport of multimodal train trips, Menno D. Yap, Gonçalo Correia, and Bart van Arem
Is the intention to use public transport for different travel purposes determined by different factors?, Suhaiza Zailani, Mohammad Iranmanesh, Tajul Ariffin Masron, and Tze-Haw Chan
Social norms and public transport usage: empirical study from Shanghai, Dong Zhang, Jan-Dirk Schmöcker, Satoshi Fujii, and Xiaoguang Yang
Submissions from 2015
The impact of Universally accessible public transport–a before and after study, Jørgen Aarhaug and Beate Elvebakk
A hierarchical customer satisfaction framework for evaluating rail transit systems of Istanbul, Nezir Aydin, Erkan Celik, and Alev Taskin Gumus
Assessment of Transit Quality of Service with Occupancy Load Factor and Passenger Travel Time Measures, Jonathan M. Bunker
Evolution of Satisfaction with Public Transport and Its Determinants in Sweden: Identifying Priority Areas, Oded Cats, Roberto F. Abenoza, Chengxi Liu, and Yusak O. Susilo
Perceived accessibility, mobility, and connectivity of public transportation systems, Yung-Hsiang Cheng and Ssu-Yun Chen
The effects of travel time and cost savings on commuters’ decision to travel on public transport routes involving transfers, Subeh Chowdhury, Avishai (Avi) Ceder, and Bradley Schwalger
En-Route Planning of Multi-Destination Public-Transport Trips Using Smartphones, Subeh Chowdhury and Nasser Giacaman
Impacts of Real-Time Passenger Information Signs in Rail Stations at the Massachusetts Bay Transportation Authority, William Chow, David Block-Schachter, and Samuel Hickey
Perceptions of Crime Prevention Through Environmental Design (CPTED) at Australian Railway Stations, Paul Cozens and Tiffany van der Linde
Knowledge of the concept Light Rail Transit: Exploring its relevance and identification of the determinants of various knowledge levels, Lieve Creemers, Hans Tormans, Tom Bellemans, Davy Janssens, Geert Wets, and Mario Cools
Spiral Plot Analysis of Variation in Perceptions of Urban Public Transport Performance Between International Cities, Graham Currie and Alexa Delbosc
Index numbers for monitoring transit service quality, Juan de Oña, Rocío de Oña, Laura Eboli, and Gabriella Mazzulla
Perceived Service Quality, Customer Satisfaction, and Behavioral Intentions: Structural Equation Model for the Metro of Seville, Spain, Rocío de Oña, José Luis Machado, and Juan de Oña
Relationships between rail passengers’ satisfaction and service quality: a framework for identifying key service factors, Laura Eboli and Gabriella Mazzulla
What Do You Do with Your App? Study of Bus Rider Decision Making with Real-Time Passenger Information, Achille Fonzone
Explanatory factors of distorted perceptions of travel time in tram, Rosa Marina González, Eduardo Martínez-Budría, Juan José Díaz-Hernández, and Arnaldo Esquivel
New QR Survey Methodologies to Analyze User Perception of Service Quality in Public Transport: The Experience of Madrid, Begoña Guirao, Antonio García, María Eugenia López, Carlos Acha, and Julio Comendador
Perceived vs. Actual Distance to Transit in Santiago, Chile, Diego Hernández and Regina Witter
Urban transport interchanges: A methodology for evaluating perceived quality, Sara Hernandez, Andres Monzon, and Rocío de Oña
The influence of weather characteristics variability on individual’s travel mode choice in different seasons and regions in Sweden, Chengxi Liu, Yusak O. Susilo, and Anders Karlström
Mind the Gap: Perceptions of Passenger Aggression and Train Car Supervision in a Commuter Rail System, Nerea Marteache, Gisela Bichler, and Janet Enriquez
Effect of Real-Time Passenger Information Systems on Perceptions of Transit’s Favorable Environmental and Traffic Reduction Roles, Mark R. McCord, Rabi G. Mishalani, and Mahsa Ettefagh
Placement of Rapid Transit Park-and-Ride Facilities, Andrew Mock and Jean-Claude Thill
Increasing the attractiveness of public transport by investing in soft ICT based measures: Going from words to actions under an austerity backdrop – Thessaloniki's case, Greece, Maria Morfoulaki, Glikeria Myrovali, and Kornilia Kotoula
Are we there yet? Trip duration and mood during travel, Eric A. Morris and Erick Guerra
Model for Measuring Passenger Satisfaction and Assessing Mass Transit Quality, Ivana Olivková
Metro service disruptions: how do people choose to travel?, Anastasia M. Pnevmatikou, Matthew G. Karlaftis, and Konstantinos Kepaptsoglou
Exploring public transport as an element of older persons' mobility: A Capability Approach perspective, Jean Ryan, Anders Wretstrand, and Steven M. Schmidt
Role of Social Climate in Habitual Transit Use by Young Adults to Work and Leisure Activities: Evidence from Colombia and Mexico, Julián R. Salvá, Miguel Sierra, Ana K. J. Alanis, Sigal Kaplan, and Carlo G. Prato
Analyzing and Assessing the Experience of Traveling by Public Transport, Martin Schiefelbusch
Ridership Response to Incremental Bus Rapid Transit Upgrades in North America Demographic and Network Effects, Anson F. Stewart, John P. Attanucci, and Nigel H.M. Wilson
Comparative Appraisal of Metro Stations in Delhi Using Data Envelopment Analysis in a Multimodal Context, Mansha Swami and Manoranjan Parida
Urban household travel behavior in a time of economic crisis: Changes in trip making and transit importance, Gudmundur F. Ulfarsson, Anne Steinbrenner, Trausti Valsson, and Sungyop Kim
Exploring trade-offs in frequency allocation in a transit network using bus route patterns: Methodology and application to large-scale urban systems, İ. Ömer Verbas and Hani S. Mahmassani
Use of Web-Based Rider Feedback to Improve Public Transit Services, Kari Edison Watkins, Yanzhi (Ann) Xu, Susan Bregman, and Kathryn Coffel
Evaluation of the Safe Routes to Transit Program in California, David Weinzimmer, Rebecca L. Sanders, Heidi Dittrich, and Jill F. Cooper
Metro commuters’ satisfaction in multi-type access and egress transferring groups, Min Yang, Jingyao Zhao, Wei Wang, Zhiyuan Liu, and Zhibin Li
Service quality assessment of public transport and the implication role of demographic characteristics, Luc Honore Petnji Yaya, Mireia Frigola Fortià, Carme Saurina Canals, and Frederic Marimon
Submissions from 2014
Measuring Route-Level Passenger Perceived Transit Service Reliability with an Agent - Based Simulation Approach, Jian An, Yue Liu, and Xiaoguang Yang
Modeling Riders' Behavioral Responses to Real-Time Information at Light Rail Transit Stations, Yuan Bai and Lina Kattan
The Effects of Perception vs. “Reality” on Travel Behavior after a Major Transit Service Change: The Case of Tallahassee, Florida., Torsha Bhattacharya, Jeffrey Brown, Michal Jaroszynski, and Tuna Batuhan
An experiment evaluating the impacts of real-time transit information on bus riders in Tampa, Florida, Candace Brakewood, Sean Barbeau, and Kari Watkins
Testing Individuals’ Ability to Compare Emissions from Public Transport and Driving Trips, William Brazil and Brian Caulfield
Understanding the travel experience and its impact on attitudes, emotions and loyalty towards the transportation provider–A quantitative study with mid-distance bus trips, Rui Carreira, Lia Patrício, Renato Natal Jorge, and Chris Magee
A multiattribute customer satisfaction evaluation approach for rail transit network: A real case study for Istanbul, Turkey, Erkan Celik, Nezir Aydin, and Alev Taskin Gumus
Transitory Optimism: Changes in Passenger Perception Following Bus Service Improvement over Time, Ehab I. Diab and Ahmed M. El-Geneidy
Investigating the heterogeneity of bus users' preferences through discrete choice modelling, Laura Eboli and Gabriella Mazzulla
Measuring the Effects of Economic Crisis on Users' Perceptions of Public Transport Quality, Dimitrios Efthymiou, Michail Kaziales, Constantinos Antoniou, and Yannis Tyrinopoulos
Perceptions of Bicycle-Friendly Policy Impacts on Accessibility to Transit Services: The First and Last Mile Bridge, Bradley Flamm and Charles Rivasplata
Benefits of Real-Time Transit Information and Impacts of Data Accuracy on Rider Experience, Aaron Gooze, Kari Edison Watkins, and Alan Borning
Public Transport Time-Tabling Based on Maximum-Load Points Using Multisize Vehicles, Stephan Hassold and Avishai (Avi) Ceder
Heart and mind in public transport: Analysis of motives, satisfaction and psychological correlates of public transportation usage in the Gdańsk–Sopot–Gdynia Tricity Agglomeration in Poland, Michał Jaśkiewicz and Tomasz Besta
The relationship between young people׳s transit use and their perceptions of equity concepts in transit service provision, Sigal Kaplan, João de Abreu e Silva, and Floridea Di Ciommo
The promise and challenges of integrating public transportation in Bogotá, Colombia, Gwen Kash and Dario Hidalgo
Perceived Neighborhood Environment and Transit Use in Low-Income Populations, Jeongwoo Lee
Analysis of Visitor Satisfaction with Public Transport in Munich, Diem-Trinh Le-Klähn, C. Michael Hall, and Regine Gerike
Barriers to planning and implementing Bus Rapid Transit systems, Luis Antonio Lindau, Dario Hidalgo, and Adriana de Almeida Lobo
A New Transit Safety Narrative, Todd Litman
Role of Gender and Attitudes on Public Transportation Use, Mi Namgung and Gulsah Akar
Transport priorities, risk perception and worry associated with mode use and preferences among Norwegian commuters, Trond Nordfjærn, Özlem Şimşekoğlu, Hans Brende Lind, Stig Halvard Jørgensen, and Torbjørn Rundmo
Including passengers’ response to crowding in the Dutch national train passenger assignment model, Adam J. Pel, Nick H. Bel, and Marits Pieters
Impacts to Transit from Variably Priced Toll Lanes Results from U.S. Department of Transportation Urban Partnership Agreements, Brian Pessaro, Katie F. Turnbull, and Carol Zimmerman
Literature review of the costs and benefits of traveller information projects, J Raine, A Withill, and M Morecock Eddy
The happy commuter: A comparison of commuter satisfaction across modes, Evelyne St-Louis, Kevin Manaugh, Dea van Lierop, and Ahmed El-Geneidy
Exploring key determinants of travel satisfaction for multi-modal trips by different traveler groups, Yusak O. Susilo and Oded Cats
Multimodal pricing and optimal design of urban public transport: The interplay between traffic congestion and bus crowding, Alejandro Tirachini, David H. Hensher, and John M. Rose
Benchmarking Disaggregate Customer Satisfaction Scores of Bus Operators in Different Cities and Countries, Mark Trompet, Richard Parasram, and Richard J. Anderson
Evaluating bus transit performance of Chinese cities: Developing an overall bus comfort model, Kai Zhang, Kan Zhou, and Fangzhou Zhang
Customer Loyalty Differences Between Captive and Choice Transit Riders, Jinhua Zhao, Valerie Webb, and Punit Shah
Submissions from 2013
On the Attributes and Influencing Factors of End-users Quality Perceptions in Urban Transport: An Exploratory Analysis, Benedetto Barabino and Eusebio Deiana
Modelling user perception of bus transit quality considering user and service heterogeneity, Maria Bordagaray, Luigi Dell'olio, Angel Ibeas, and Patricia Cecin
The association between light rail transit and satisfactions with travel and life: evidence from Twin Cities, Jason (Xinyu) Cao
