Submissions from 2013
Towards a holistic approach to the travel experience: A qualitative study of bus transportation, Rui Carreira, Lia Patrício, Renato Natal Jorge, Chris Magee, and Qi Van Eikema Hommes
Modelling public-transport users’ behaviour at connection point, Avishai Ceder, Subeh Chowdhury, Nima Taghipouran, and Jared Olsen
An integrated novel interval type-2 fuzzy MCDM method to improve customer satisfaction in public transportation for Istanbul, Erkan Celik, Ozge Nalan Bilisik, Melike Erdogan, Alev Taskin Gumus, and Hayri Baracli
Definition of Planned and Unplanned Transfer of Public Transport Service, Subeh Chowdhury and Avishai (Avi) Ceder
The effects of planned and unplanned transfers on public transport users' perception of transfer routes, Subeh Chowdhury, Avishai Ceder, and Ripul Sachdeva
Factors Influencing Young Peoples’ Perceptions of Personal Safety on Public Transport, Graham Currie, Alexa Delbosc, and Sarah Mahmoud
Importance of user perception in evaluating level of service for bus transit for a developing country like India: a review, Shreya Das and Debapratim Pandit
User Satisfaction of Intermodal Transfer Facilities in Lisbon, Portugal, Analysis with Structural Equations Modeling, João de Abreu e Silva and Hossein Bazrafshan
Perceived service quality in bus transit service: A structural equation approach, Juan de Oña, Rocio de Oña, Laura Eboli, and Gabriella Mazzulla
Transportation policy as spatial planning tool; reducing urban sprawl by increasing travel costs and clustering infrastructure and public transportation, Jonas De Vos and Frank Witlox
User satisfaction and the organization of local public transport: Evidence from European cities, Carlo V. Fiorio, Massimo Florio, and Giovanni Perucca
Automatic Data for Applied Railway Management. Case study of the London Overground, Michael Frumin, Jinhua Zhao, Nigel Wilson, and Zhan Zhao
The Relationship between Bus Contract Costs, User Perceived Service Quality and Performance Assessment, David A. Hensher
A latent class approach to dealing with respondent uncertainty in a stated choice survey for fare simplification on bus journeys, Stephane Hess, Jeremy Shires, and Peter Bonsall
Users' Evaluation of Rail Systems in Mass Events, Case study in Mecca, Saudi Arabia, Isam Kaysi, Baha Alshalalfah, Amer Shalaby, Arwa Sayegh, Mounira Sayour, and Adnan Gutub
Crowding in Public Transport: A Review of Objective and Subjective Measures, Zheng Li and David A. Hensher
Long-Term Trends in Patron Satisfaction of DC Circulator, Errol C. Noel, Stephen Arhin, and Janet Thomas
Quality attributes of public transport that attract car users: A research review, Lauren Redman, Margareta Friman, Tommy Gärling, and Terry Hartig
Analysis of Effects of Activities While Traveling on Travelers' Sentiment, Kyoung-Ah Rhee, Joon-Ki Kim, Back-Jin Lee, Sungyop Kim, and Young-Ihn Lee
Interurban bus service quality from the users' viewpoint, Marta Rojo, Luigi dell'Olio, Hernán Gonzalo-Orden, and Ángel Ibeas
Definition and Properties of Alternative Bus Service Reliability Measures at the Stop Level, Meead Saberi, Ali Zockaie K, Wei Feng, and Ahmed M. El-Geneidy
Measuring the impact of unfamiliar transit travel using a university access survey, Lorelei Schmitt, Graham Currie, and Alexa Delbosc
A joint model of destination and mode choice for urban trips: a disaggregate approach, Seyedehsan Seyedabrishami and Yousef Shafahi
Illuminating the unseen in transit use: A framework for examining the effect of attitudes and perceptions on travel behavior, Steven Spears, Douglas Houston, and Marlon G. Boarnet
De Gustibus Disputandum Est: Non-Linearity in Public Transportation Service Quality Evaluation, Amanda Stathopoulos and Edoardo Marcucci
A latent class generalised nested logit model and its application to modelling carrier choice with market segmentation, Chieh-Hua Wen, Wan-Wen Huang, Chiang Fu, and Pei-Yu Chou
The Importance of Resident's Attitude Towards Service Quality in Travel Choice of Public Transit, Lin-na Zhao, Wei Wang, Xiao-jian Hu, and Yan-jie Ji
Submissions from 2012
Travel mode switching: Comparison of findings from two public transportation experiments, Maya Abou-Zeid and Moshe Ben-Akiva
Barriers to Passenger Rail Use: A Review of the Evidence, Simon Blainey, Adrian Hickford, and John Preston
Valuing perceived insecurity associated with use of and access to public transport, Maria Börjesson
Evaluating bicycle-transit users’ perceptions of intermodal inconvenience, Yung-Hsiang Cheng and Kuo-Chu Liu
Determinants of Bicycle Transfer Demand at Metro Stations Analysis of Stations in Nanjing, China, Lijun Chen, Adam J. Pel, Xuewu Chen, Daniel Sparing, and Ingo A. Hansen
Assessment of Potential Improvements to Metro-Bus Transfers in Bangkok, Thailand, Tristan Cherry and Craig Townsend
Identifying the Determinants of Light Rail Mode Choice for Medium- and Long-Distance Trips Results from a Stated Preference Study, Lieve Creemers, Mario Cools, Hans Tormans, Pieter-Jan Lateur, Davy Janssens, and Geert Wets
Using ordered attitudinal indicators in a latent variable choice model: a study of the impact of security on rail travel behaviour, Andrew Daly, Stephane Hess, Bhanu Patruni, Dimitris Potoglou, and Charlene Rohr
Modelling the causes and impacts of personal safety perceptions on public transport ridership, Alexa Delbosc and Graham Currie
A Methodology for Modeling and Identifying Users Satisfaction Issues in Public Transport Systems Based on Users Surveys, J. M. Del Castillo and Francisco G. Benitez
The perception of Bus Rapid Transit: a passenger survey from Beijing Southern Axis BRT Line 1, Taotao Deng and John D. Nelson
Understanding the impacts of a combination of service improvement strategies on bus running time and passenger’s perception, Ehab I. Diab and Ahmed M. El-Geneidy
Structural Equation Modelling for Analysing Passengers’ Perceptions about Railway Services, Laura Eboli and Gabriella Mazzulla
Navigating Multi-Modal Public Transport Systems: Real Time Perceptions of Processual Usability Using Video Methodology, Per Echeverri
Spatially Aware Model for Optimal Site Selection Method and Application in a Greek Mobility Center, Dimitrios Efthymiou, Constantino Antoniou, and Yannis Tyrinopoulos
Perceived Attributes in Multidimensional Appraisal of Urban Public Transportation, Mehdi Keyvan Ekbatani and Manouchehr Vaziri
The influence of individual’s risk perception and attitudes on travel behavior, Wafa Elias and Yoram Shiftan
How in-vehicle activities affect work commuters’ satisfaction with public transport, Dick Ettema, Margareta Friman, Tommy Gärling, Lars E. Olsson, and Satoshi Fujii
Winners or Losers. Resident Perceptions of Transit-Induced Neighborhood Change, Yingling Fan and Andrew Guthrie
Customer Loyalty and Chicago, Illinois, Transit Authority Buses Results from 2008 Customer Satisfaction Survey, Scott A. Figler, P. S. Sriraj, Eric W. Welch, and Nilay Yavuz
Walking to the bus: perceived versus actual walking distance to bus stops for older adults, Daniel Baldwin Hess
How Do People Perceive Service Attributes at Transit Facilities? Examination of Perceptions of Transit Service by Transit User Demographics and Trip Characteristics, Hiroyuki Iseki and Michael J. Smart
Workshop 5 report: Network and system planning, Sergio Jara-Díaz and Alejandro Tirachini
Public Transport Services in Klang Valley: Customer Expectations and Its Relationship Using SEM, Rohana Kamaruddin, Ismah Osman, and Che Anizaliana Che Pei
A Stochastic Model of Passenger Generalized Time Along a Transit Line, Fabien Leurent, Vincent Benezech, and François Combes
Accommodating perceptual conditioning in the valuation of expected travel time savings for cars and public transport, Zheng Li, David A. Hensher, and John M. Rose
Using AHP to measure the perception gap between current and potential users of bus services, Moataz Mahmoud and Julian Hine
Incorporation of customer satisfaction in public transport contracts – A preliminary analysis, Mathetha Mokonyama and Christoffel Venter
Modeling Commuter Preferences for the Proposed Bus Rapid Transit in Dar-es-Salaam, Alphonse Nkurunziza, Mark Zuidgeest, Mark Brussel, and Martin Van Maarseveen
Influence of values, beliefs, and age on intention to travel by a new railway line under construction in northern Sweden, A. Nordlund and K. Westin
Relationship between service quality and demand for inter-urban buses, Marta Rojo, Hernán Gonzalo-Orden, Luigi dell'Olio, and Ángel Ibeas
Perceived and Actual Wait Time Measurement at Transit Stops Using Bluetooth, G Scott Rutherford, Yinhai Wang, Kari Edison Watkins, and Yegor Malinovskiy
Bus or Rail: An Approach to Explain the Psychological Rail Factor, Milena Scherer and Katrin Dziekan
Travel Safety Fear Factor among Vulnerable Group of Travelers: The Urban Scenario, Rohana Sham, Syed Hassan Khalifah Soltani, Mashita Sham, and Suhana Mohamed
Rail Passengers' Time Use and Utility Assessment 2010 Findings from Great Britain with Multivariate Analysis, Yusak O. Susilo, Glenn Lyons, Juliet Jain, and Steve Atkins
Hate to Wait Effects of Wait Time on Public Transit Travelers' Perceptions, Allison Yoh, Hiroyuki Iseki, Michael Smart, and Brian D. Taylor
Submissions from 2011
The effect of social comparisons on commute well-being, Maya Abou-Zeid and Moshe Ben-Akiva
Quantitatively Understanding Transit Behavior from the Rider’s Point of View, Colin Bick
Deploying effective service strategy in the operations stage of high-speed rail, Jui-Sheng Chou, Changwan Kim, Yao-Chen Kuo, and Nai-Chi Ou
On the Asymmetric User Perception of Transit Service Quality, Cinzia Cirillo, Laura Eboli, and Gabriella Mazzulla
Impact of Capacity, Crowding, and Vehicle Arrival Adherence on Public Transport Ridership: Los Angeles and Sydney Experience and Forecasting Approach, Bill Davidson, Peter Vovsha, Mohammad Abedini, Chausie Chu, and Rory Garland
Modelling the causes and consequences of perceptions of personal safety on public transport ridership, Alexa Delbosc and Graham Currie
Mind the map! The impact of transit maps on path choice in public transit, Zhan Guo
A latent class approach to dealing with respondent uncertainty in a stated choice survey for fare simplification on bus journeys, Stephane Hess, Jeremy Shires, and Peter Bonsall
I can sit but I’d rather stand: Commuter’s experience of crowdedness and fellow passenger behaviour in carriages on Australian metropolitan trains, Lily Hirsch and Kirrilly Thompson
Emotions on the move: Mobile emotions among train commuters in the South East of Denmark, Hanne Louise Jensen
Public transport crowding: the current state of forecasting techniques in the UK and Australia, Hermann Maier, Daniel Brown, and Craig McPherson
Market Orientation in Public Transport Research—A Review, Sofia Molander, Marcus Fellesson, Margareta Friman, and Per Skålén
Positioning needs for public transport, Nicola Mosca and Rocco Zito
Importance of traveler attitudes in the choice of public transportation to work: findings from the Regional Transportation Authority Attitudinal Survey, Yasasvi Popuri, Kimon Proussaloglou, Cemal Ayvalik, Frank Koppelman, and Aimee Lee
An Empirical Investigation of Passenger Wait Time Perceptions, Ioannis Psarros, Konstantinos Kepaptsoglou, and Matthew G. Karlaftis
A topological route choice model for metro, Sebastián Raveau, Juan Carlos Muñoz, and Louis de Grange
Does customer satisfaction predict customer demand in the rail sector?, Rob Sheldon, Miranda Mayes, Shepley Orr, and Ben Condry
Stochastic multi-modal transport network under demand uncertainties and adverse weather condition, Agachai Sumalee, Kenetsu Uchida, and William H.K. Lam
Effect of station improvement measures on customer satisfaction, Mark van Hagen and Mel Heilligers
Factors affecting travellers's satisfaction with accessibility to public transportation, Mintesnot G. Woldeamanuel and Rita Cyganski
Design of a user-centric decision support tool for fixed-route bus travel planning, Yuhong Zhou, Jean-Claude Thill, and Zhengdong Huang
Submissions from 2010
Public Transportation Services in Oman: A Study of Public Perceptions, Rakesh Belwal and Shweta Belwal
Modelling user perception of bus transit quality, Luigi dell'Olio, Angel Ibeas, and Patricia Cecin
The quality of service desired by public transport users, Luigi dell'Olio, Angel Ibeas, and Patricia Cecin
Designing a public train station shelter to minimise anti-social behaviour and crime in Melbourne’s metropolitan rail environment, Jessica Diec, Selby Coxon, and Arthur de Bono
A methodology for evaluating transit service quality based on subjective and objective measures from the passenger’s point of view, Laura Eboli and Gabriella Mazzulla
How to Capture the Passengers' Point of View on a Transit Service through Rating and Choice Options, Laura Eboli and Gabriella Mazzulla
Evaluating City Bus Service Based on Zone of Tolerance of Expectation and Normalized Importance, Kai-Chieh Hu
Behavioral intentions of public transit passengers—The roles of service quality, perceived value, satisfaction and involvement, Wen-Tai Lai and Ching-Fu Chen
Quantifying the Benefits Application of Customer Loyalty Modeling in Public Transportation Context, Jason Minser and Valerie Webb
Attitudes towards public transport in New Zealand, S. J. Murray, D. Walton, and J. A. Thomas
Anxiety-Based Formulation to Estimate Generalized Cost of Transit Travel Time, Akram Nour, Jeffrey M. Casello, and Bruce Hellinga
Enjoyment of commute: A comparison of different transportation modes, Antonio Páez and Kate Whalen
Service Reliability Measurement Using Automated Fare Card Data: Application to the London Underground, David L. Uniman, John Attanucci, Rabi G. Mishalani, and Nigel H.M. Wilson
Evaluation Architecture Discussion of Route-Level Transit Service Quality, Xiaoguang Yang, Jian An, Haode Liu, Jing Teng, and Dong Zhang
Operationalizing Place Making in a Choice Experiment Context, Craig D. Yannes, Nicholas E. Lownes, Norman W. Garrick, and Robert J. Johnston
The multi-class schedule-based transit assignment model under network uncertainties, Yuqing Zhang, William H.K. Lam, Agachai Sumalee, Hong K. Lo, and C. O. Tong
