Valuing transit service quality improvements: Considering comfort and convenience in transport project evaluation.
Document Type
Report
Publication Date
3-2010
Subject Area
planning - service quality, economics - appraisal/evaluation
Abstract
This report investigates the value travelers place on qualitative factors such as comfort and convenience, and practical ways to incorporate these factors into travel time values for planning and project evaluation. It describes how service quality improvements can increase transit ridership and reduce automobile travel.
Recommended Citation
Litman, T. (2010). Valuing transit service quality improvements: Considering comfort and convenience in transport project evaluation. Victoria Transport Policy Institute.
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