Follow

Submissions from 2016

Link

A delay root cause discovery and timetable adjustment model for enhancing the punctuality of railway services, Wei-Hsun Lee, Li-Hsien Yan, and Chien-Ming Chou

Link

Enhanced Huff model for estimating Park and Ride (PnR) catchment areas in Perth, WA, Ting (Grace) Lin, Jianhong (Cecilia) Xia, Todd P. Robinson, Doina Olaru, Brett Smith, John Taplin, and Buyang Cao

Link

Changing times – A decade of empirical insight into the experience of rail passengers in Great Britain, Glenn Lyons, Juliet Jain, and Iain Weir

Link

The role of involvement in regards to public transit riders' perceptions of the service, José Luis Machado-León, Rocío de Oña, and Juan de Oña

Link

Measuring the influence of bus service quality on the perception of users, Moataz Mahmoud and Julian Hine

Link

Russian public transport system: the customers’ feedback on the service provision, Andrey Sergeevich Mikhaylov, Ivan Sergeevich Gumenuk, and Anna Alekseevna Mikhaylova

Link

Public transport user's perception and decision assessment using tactic-based guidelines, Mahmood Mahmoodi Nesheli, Avishai (Avi) Ceder, and Simon Estines

Link

Towards multi-modal integrated mobility systems: Views from Panama City and Barranquilla, Adriana Ortegon-Sanchez and Nick Tyler

Link

Optimal allocation of vehicles to bus routes using automatically collected data and simulation modelling, Gabriel E. Sánchez-Martínez, Haris N. Koutsopoulos, and Nigel H.M. Wilson

Link

Real-time holding control for high-frequency transit with dynamics, Gabriel E. Sánchez-Martínez, Haris N. Koutsopoulos, and Nigel H.M. Wilson

Link

Creating a Bus Rapid Transit Boulevard: Making Woodhaven Boulevard Select Bus Service Work for Transit, Traffic, and the Public in Queens, New York, Varanesh Singh, Eric B. Beaton, Taylor Reiss Gouge, and Nina Harvey Schatmeier

Link

Don’t stop just yet! A simple, effective, and socially responsible approach to bus-stop consolidation, Colin Stewart and Ahmed El-Geneidy

Link

A bus route evaluation model based on GIS and super-efficient data envelopment analysis, Daniel (Jian) Sun, Shukai Chen, Chun Zhang, and Suwan Shen

Link

Enjoying loyalty: The relationship between service quality, customer satisfaction, and behavioral intentions in public transit, Dea van Lierop and Ahmed El-Geneidy

Link

Customer satisfaction with bus rapid transit: a study of New York City select bus service applying structural equation modeling, Dan Wan, Camille Kamga, Wei Hao, Aaron Sugiura, and Eric B. Beaton

Link

Rider perception of a “light” Bus Rapid Transit system - The New York City Select Bus Service, Dan Wan, Camille Kamga, Jun Liu, Aaron Sugiura, and Eric B. Beaton

Link

Exploring Passenger Assessments of Bus Service Quality Using Bayesian Networks, Jingxian Wu, Min Yang, Soora Rasouli, and Chengcheng Xu

Link

Preference heterogeneity in mode choice based on a nationwide survey with a focus on urban rail, Zuduo Zheng, Simon Washington, Paul Hyland, Keith Sloan, and Yulin Liu

Link

Efficiency measurement of bus routes and exogenous operating environment effects on efficiency, Weiquan Zhu, Xiaoguang Yang, and John Preston

Submissions from 2015

Link

Rethinking bus punctuality by integrating Automatic Vehicle Location data and passenger patterns, Benedetto Barabino, Massimo Di Francesco, and Sara Mozzoni

Link

Assessment of Transit Quality of Service with Occupancy Load Factor and Passenger Travel Time Measures, Jonathan M. Bunker

Link

Evolution of Satisfaction with Public Transport and Its Determinants in Sweden: Identifying Priority Areas, Oded Cats, Roberto F. Abenoza, Chengxi Liu, and Yusak O. Susilo

Link

The demand for reliable transit service: New evidence using stop level data from the Los Angeles Metro bus system, Sandip Chakrabarti

Link

Impacts of Unattended Train Operations on Productivity and Efficiency in Metropolitan Railways, Judith M. Cohen, Alexander S. Barron, Richard J. Anderson, and Daniel J. Graham

Link

Perceptions of Crime Prevention Through Environmental Design (CPTED) at Australian Railway Stations, Paul Cozens and Tiffany van der Linde

Link

Analyzing railroad congestion in a dense urban network through the use of a road traffic network fundamental diagram concept, Pierre-Antoine Cuniasse, Christine Buisson, Joaquin Rodriguez, Emmanuel Teboul, and David de Almeida

Link

Spiral Plot Analysis of Variation in Perceptions of Urban Public Transport Performance Between International Cities, Graham Currie and Alexa Delbosc

Link

Index numbers for monitoring transit service quality, Juan de Oña, Rocío de Oña, Laura Eboli, and Gabriella Mazzulla

Link

The Farside Story Measuring the Benefits of Bus Stop Location on Transit Performance, Ehab I. Diab and Ahmed M. El-Geneidy

Link

Relationships between rail passengers’ satisfaction and service quality: a framework for identifying key service factors, Laura Eboli and Gabriella Mazzulla

Link

Evaluation of Bus Reliability Measures and Development of a New Composite Indicator, Antonio Gittens and Amer Shalaby

Link

New QR Survey Methodologies to Analyze User Perception of Service Quality in Public Transport: The Experience of Madrid, Begoña Guirao, Antonio García, María Eugenia López, Carlos Acha, and Julio Comendador

Link

Transit Travel Time Reliability: Shifting the Focus from Vehicles to Customers, Patricia Hendren, Justin Antos, Yvonne Carney, and Richard Harcum

Link

Urban transport interchanges: A methodology for evaluating perceived quality, Sara Hernandez, Andres Monzon, and Rocío de Oña

Link

Investigating the factors affecting transit user loyalty, Aitor Imaz, Khandker M. Nurul Habib, Amer Shalaby, and Ahmed Osman Idris

Link

Effects of Transit Quality of Service Characteristics on Daily Bus Ridership, Syeed Anta Kashfi, Jonathan M. Bunker, and Tan Yigitcanlar

Link

Modeling Bus Travel Time Reliability with Supply and Demand Data from Automatic Vehicle Location and Smart Card Systems, Zhen-Liang Ma, Luis Ferreira, Mahmoud Mesbah, and Ahmad Tavassoli Hojati

Link

Increasing the attractiveness of public transport by investing in soft ICT based measures: Going from words to actions under an austerity backdrop – Thessaloniki's case, Greece, Maria Morfoulaki, Glikeria Myrovali, and Kornilia Kotoula

Link

Model for Measuring Passenger Satisfaction and Assessing Mass Transit Quality, Ivana Olivková

Link

Inclusion of quality criteria in public bus service contracts in metropolitan areas, Marta Rojo, Luigi dell’Olio, Hernán Gonzalo-Orden, and Ángel Ibeas

Link

Role of Social Climate in Habitual Transit Use by Young Adults to Work and Leisure Activities: Evidence from Colombia and Mexico, Julián R. Salvá, Miguel Sierra, Ana K. J. Alanis, Sigal Kaplan, and Carlo G. Prato

Link

Improving service quality in public transportation systems using automated customer feedback, Anselmo Stelzer, Frank Englert, Stephan Hörold, and Cindy Mayas

Link

Comparative Appraisal of Metro Stations in Delhi Using Data Envelopment Analysis in a Multimodal Context, Mansha Swami and Manoranjan Parida

Link

Service quality assessment of public transport and the implication role of demographic characteristics, Luc Honore Petnji Yaya, Mireia Frigola Fortià, Carme Saurina Canals, and Frederic Marimon

Submissions from 2014

Link

Designing Bus Rapid Transit Facilities for Constrained Urban Arterials Case Study of the Selection Process for the Webster Avenue Bus Rapid Transit Running Way Design in New York City, Eric B. Beaton, Evan Bialostozky, Oliver Ernhofer, Theodore V. Orosz, Taylor Reiss, and Donald Yuratovac

Link

The Effects of Perception vs. “Reality” on Travel Behavior after a Major Transit Service Change: The Case of Tallahassee, Florida., Torsha Bhattacharya, Jeffrey Brown, Michal Jaroszynski, and Tuna Batuhan

Link

High-Load Transit Line Passenger Transmission and Productiveness Efficiencies, Jonathan M. Bunker

Link

A Quality-Based Approach to Public Transportation Planning: Theory and a Case Study, Ennio Cascetta and Armando Carteni

Link

Development of location-based services for recommending departure stations to park and ride users, Zhirong Chen, Jianhong Cecilia Xia, Buntoro Irawan, and Craig Caulfied

Link

Monitoring Changes in Transit Service Quality over Time, Rocío de Oña, Laura Eboli, and Gabriella Mazzulla

Link

Transitory Optimism: Changes in Passenger Perception Following Bus Service Improvement over Time, Ehab I. Diab and Ahmed M. El-Geneidy

Link

Investigating the heterogeneity of bus users' preferences through discrete choice modelling, Laura Eboli and Gabriella Mazzulla

Link

Measuring the Effects of Economic Crisis on Users' Perceptions of Public Transport Quality, Dimitrios Efthymiou, Michail Kaziales, Constantinos Antoniou, and Yannis Tyrinopoulos

Link

Drivers of bus rapid transit systems – Influences on patronage and service frequency, David A. Hensher, Zheng Li, and Corinne Mulley

Link

Public transport integration in Bogotá and Cali, Colombia – Facing transition from semi-deregulated services to full regulation citywide, Dario Hidalgo and Robin King

Link

Identifying public preferences using multi-criteria decision making for assessing the shift of urban commuters from private to public transport: A case study of Delhi, Suresh Jain, Preeti Aggarwal, Prashant Kumar, Shaleen Singhal, and Prateek Sharma

Link

Development of Rail Service Sensitivity Meter, Jyh-Cherng Jong, Yung-Cheng (Rex) Lai, Shao-Wei Wang, and Sheng-Hsuan Huang

Link

The relationship between young people׳s transit use and their perceptions of equity concepts in transit service provision, Sigal Kaplan, João de Abreu e Silva, and Floridea Di Ciommo

Link

The promise and challenges of integrating public transportation in Bogotá, Colombia, Gwen Kash and Dario Hidalgo

Link

Analysis of Visitor Satisfaction with Public Transport in Munich, Diem-Trinh Le-Klähn, C. Michael Hall, and Regine Gerike

Link

Too Loud to Hear the Train! Noise Assessment, Implications, and Mitigation Strategies on Light Rail Platforms, Anastasia Loukaitou-Sideris and Alexander Schaffer

Link

Crowdsourcing and Its Application to Transportation Data Collection and Management, Aditi Misra, Aaron Gooze, Kari Watkins, Mariam Asad, and Christopher A. Le Dantec

Link

Appraisal in the rail sector: General issues and British experience in dealing with them, Chris Nash

Link

Assessment of Passenger Satisfaction with Intra-City Public Bus Transport Servicesin Abuja, Nigeria, Ali Alphonsus Nwachukwu

Link

Calibration of a Public Transport Performance Measurement System for Switzerland, Hermann Orth, Nelson Carrasco, Michael Schwertner, and Ulrich Weidmann

Link

Impacts to Transit from Variably Priced Toll Lanes Results from U.S. Department of Transportation Urban Partnership Agreements, Brian Pessaro, Katie F. Turnbull, and Carol Zimmerman

Link

Designing New York City Subways' Key Performance Indicators to Improve Service Delivery and Operations, Alla Reddy, Alex Lu, Mikhail Boguslavsky, and Brian Levine

Link

Exploring Bus Rapid Transit passenger travel behaviour using big data, Sui Tao, Jonathan Corcoran, Iderlina Mateo-Babiano, and David Rohde

Link

Safety as a key performance indicator: Creating a safety culture for enhanced passenger safety, comfort, and accessibility, Anders Wretstrand, Bengt Holmberg, and Monica Berntman

Link

Evaluating bus transit performance of Chinese cities: Developing an overall bus comfort model, Kai Zhang, Kan Zhou, and Fangzhou Zhang

Link

Customer Loyalty Differences Between Captive and Choice Transit Riders, Jinhua Zhao, Valerie Webb, and Punit Shah

Submissions from 2013

Link

Modelling user perception of bus transit quality considering user and service heterogeneity, Maria Bordagaray, Luigi Dell'olio, Angel Ibeas, and Patricia Cecin

Link

Perceived service quality in bus transit service: A structural equation approach, Juan de Oña, Rocio de Oña, Laura Eboli, and Gabriella Mazzulla

Submissions from 2012

Link

On the evaluation of a public transportation network quality: Criteria validation methodology, M Carmo M. Guedes, Natália Oliveira, Sérgio Santiago, and Georgi Smirnov

Link

Deriving Constructs for Hierarchical Information Integration Experiments in Regional Public Transport, Cornelia Richter and Stephan Keuchel

Link

Value for Railway Capacity Assessing Efficiency of Operators in Great Britain, Melody Khadem Sameni and John M. Preston

Submissions from 2011

Link

A model to assess public transport demand stability, Pablo Bass, Pedro Donoso, and Marcela Munizaga

Link

Bus Route Travel Time Reliability Analysis Based on Travelers' Perceptions, Chenghui Chen, Yongneng Xu, and Xiaoli Fu

Link

Willingness to pay for improving service quality in a multimodal area, Luigi dell'Olio, Angel Ibeas, Patricia Cecin, and Francesco dell'Olio

Link

Section 5310 Transportation State Management Plans: A Baseline Review, Alexandra Enders and Tom Seekins

Link

Classification of reasons for poor customer experiences in service industries: the case of public transport, T. P. Hutchinson

PDF

Bus service reform in Melbourne – the last 5 years, Peter Parker

Link

Appraisal of factors influencing public transport patronage, Judith Wang

Submissions from 2010

Link

The impact of lateness and reliability on passenger rail demand, Richard Batley, Joyce Dargay, and Mark Wardman

Link

Impact of Miami, Florida, Urban Partnership Agreement Phase 1A on Transit User Perceptions of I-95 Express Bus Service, Alisdair Cain, Caleb Van Nostrand, and Jennifer Flynn

Link

Hybrid predictive control for real-time optimization of public transport systems’ operations based on evolutionary multi-objective optimization, Cristián E. Cortés, Doris Sáez, Freddy Milla, Alfredo Núñez, and Marcela Riquelme

Link

Modelling user perception of bus transit quality, Luigi dell'Olio, Angel Ibeas, and Patricia Cecin

Link

Determinants of Customer Satisfaction on Service Quality: A Study of Railway Platforms in India, Geetika and Shefali Nandan

Link

Public Transit Network Connectivity, Yuval Hadas and Avishai (Avi) Ceder

PDF

Rail Patronage Management - effectiveness in practice, and new theoretical frames, Chris A. Hale and Philip Charles

Link

Passenger Experience with Quality-Enhanced Bus Service: The Tyne and Wear 'Superoute' Services, David A. Hensher, Corinne Mulley, and Norhayati Yahya

Link

Evaluating City Bus Service Based on Zone of Tolerance of Expectation and Normalized Importance, Kai-Chieh Hu

Link

Constructing Transit Origin-Destination Tables from Fragmented Data, Shinya Kikuchi and Nopadon Kronprasert

Link

Valuing transit service quality improvements: Considering comfort and convenience in transport project evaluation., Todd Litman

Link

Quantifying the Benefits Application of Customer Loyalty Modeling in Public Transportation Context, Jason Minser and Valerie Webb

Link

Operationalizing Place Making in a Choice Experiment Context, Craig D. Yannes, Nicholas E. Lownes, Norman W. Garrick, and Robert J. Johnston

Submissions from 2009

Link

Beyond Generating Transit Performance Measures: Visualizations and Statistical Analysis with Historical Data, Mathew Berkow, Ahmed M. El-Geneidy, Robert Lawrence Bertini, and David T. Crout

Link

Express Bus Versus Rail Transit: How a Marriage of Mode and Mission Affects Transit Performance, Jeffrey R. Brown and Gregory Lee Thompson

Link

Performance Measurements on Mass Transit: Case Study of New York City Transit Authority, Anthony Cramer, John Cucarese, Minh Tran, Alex Lu, and Alla Reddy

Link

A Dynamic Panel Analysis of Urban Metro Demand, Daniel J. Graham, Amado Crotte, and Richard J. Anderson