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Submissions from 2009

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Can Information Technology Help Rail Play a Greater Role in Preventing Climate Change?, Andrew Nash, Ulrich Weidmann, and Marco Luethi

Submissions from 2008

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Limitation of Competition in and for the Public Transportation Market in Developing Countries: Lessons from Latin American Cities, Arturo Ardila

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ADAMS: Data Archiving and Mining System for Transit Service Improvements, Fabian Cevallos and Xiaobo Wang

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Deconstructing development density: Quality, quantity and price effects on household non-work travel, Daniel G. Chatman

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The Impact of High-Speed Technology on Railway Demand, Antonio Couto and Daniel J. Graham

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Multimodal Level of Service for Urban Streets, Richard G. Dowling, Aimee Flannery, Bruce W. Landis, Theodore Anton Petritsch, Nagui M. Rouphail, and Paul Ryus

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Transit network design and scheduling: A global review, Valerie Guihaire and Jin-Kao Hao

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Assessing Asymmetric Response Effect of Behavioral Intention to Service Quality in an Integrated Psychological Decision-Making Process Model of Intercity Bus Passengers: A Case of Taiwan, Jiun-Hung Lin, Tzong-Ru Lee, and William Jen

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Commuter Rail Circulator Route Network Design and Its Implications for Transit Accessibility, Nicholas E. Lownes and Randy B. Machemehl

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Analysis of Transit Quality of Service and Employment Accessibility for the Greater Chicago, Illinois, Region, Inshu Minocha, P S. Sriraj, Paul Metaxatos, and Piyushimita Thakuriah

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Successful Historic Streetcar Service: Learning from the San Francisco, California, Experience, Jamie Osborne and Gregory L. Newmark

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The effect of transportation policies on energy consumption and greenhouse gas emission from urban passenger transportation, Pascal Poudenx

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Innovative Urban Transport Cooperation by Public and Private Sectors in India, Mariana Torres-Montoya

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Default Values for Highway Capacity and Level-of-Service Analyses, John D. Zegeer, Miranda L. Blogg, Khang Nguyen, and Mark Vandehey

Submissions from 2007

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How Public Transportation's Past Is Haunting Its Future in Bogotá, Colombia, Arturo Ardila

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Understanding attitudes towards public transport and private car: A qualitative study, Gabriela Beirao and J A Sarsfield Cabral

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Assessment of a Campus Transit Program(Auburn University Tiger Transit Case Study), Jaydeep Chaudhari

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Service quality attributes affecting customer satisfaction for bus transit, Laura Eboli and Gabriella Mazzulla

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Electronic service quality: Public transport information on the Internet, Lars Eriksson, Margareta Friman, and Ann-Catrin Norman

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Key Factors for Successful Leisure and Tourism Public Transport Provision, Werner Gronau and Andreas Kagermeier

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Meta-Analysis of Public Transport Demand, Johan Holmgren

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User Satisfaction with Paratransit in Competition with Motorization in Indonesia: Anticipation of Future Implications, Tri Basuki Joewono and Hisashi Kubota

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An Investigation of the Relationship between Public Transport Performance and Destination Satisfaction, Karen Thompson and Peter Schofield

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Improving Bus Service Quality and Information in Winchester, Graham Wall and Mike McDonald

Submissions from 2006

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A Study of the impact of APTS on service quality perceptions of elderly and disabled riders, Julian M. Benjamin

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Algorithm for Optimal Bid Packaging for Competitive Contracting in Public Transit, M Sabbir U Chowdhury, Isam A. Kaysi, and Amer S. Shalaby

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Service Reliability and Hidden Waiting Time: Insights from Automatic Vehicle Location Data, Peter G. Furth and Theo H J Muller

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Passengers’ Perceived Service Quality of City Buses in Taipei: Scale Development and Measurement, K C. HU and W JEN

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Transit Attractiveness: Systematic Approach to Transit Performance Measurement, J Christopher Kopp, Joseph A. Moriarty, and Mark E. Pitstick

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Service Quality Certification in Brussels, Belgium: A Quality Process with Teeth, Jean-Claude Liekendael, Peter G. Furth, and Theo H J Muller

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The Demand for Public Transport: The Effects of Fares, Quality of Service, Income and Car Ownership, Neil Paulley, Richard Balcombe, Roger Mackett, Helena Titheridge, John Preston, Mark Wardman, Jeremy Shires, and Peter White

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Effective Regulation for Sustainable Public Transport in Developing Countries, M Sohail, D A C Maunder, and S Cavill

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Explaining Variation in Transit Ridership in U.S. Metropolitan Areas Between 1990 and 2000: Multivariate Analysis, Gregory Lee Thompson and Jeffrey R. Brown

Submissions from 2005

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Estimation of Transit Reliability Level-of-Service Based on Automatic Vehicle Location Data, Roberto Camus, Giovanni Longo, and Cristina Macorini

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Urban Change, Mobility and Transport in Sao Paulo: Three Decades, Three Cities, Eduardo Alcantara de Vasconcellos

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Low Income, Public Transit, and Mobility, Genevieve Giuliano

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Light Rail Lite or Cost-Effective Improvements to Bus Service? Evaluating Costs of Implementing Bus Rapid Transit, Daniel B. Hess, Brian D. Taylor, and Allison C. Yoh

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Institutional and Regulatory Options for Bus Rapid Transit in Developing Countries: Lessons from International Experience, Walter Hook

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Travel Behavior and Transportation Needs of People with Disabilities: Case Study of Some Categories of Disability in Dublin, Ireland, Yvette O'Neill and Margaret O'Mahony

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Metro Service Delay Recovery: Comparison of Strategies and Constraints Across Systems, Jan-Dirk Schmocker, Shoshana Cooper, and William Adeney

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Study of Park-and-Ride Facilities and Their Use in the San Francisco Bay Area of California, Manish Shirgaokar and Elizabeth Deakin

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MAX - The New Trend in Rubber-Tire Rapid Transit, David C. Swallow

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Structural Equation Modeling to Determine Passenger Loyalty Toward Intercity Bus Services, Chieh-Hua Wen, Lawrence W. Lan, and Hsiu-Ling Cheng

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Stated Preference as a Tool to Evaluate Airline Passenger Preferences and Priorities, Bethany Whitaker, George Terzis, Eddie Soong, and Wayne Yeh

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Optimizing public transit quality and system access: the multiple-route, maximal covering/shortest-path problem, Changshan Wu and Alan T. Murray

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Assessing Transit Level of Service Along Travel Corridors: Case Study Using the "Transit Capacity and Quality of Service Manual", Yaping Xin, Liping Fu, and Frank F. Saccomanno

Submissions from 2004

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THE INFLUENCE OF QUALITY AND PRICE ON THE DEMAND FOR URBAN TRANSPORT: THE CASE OF UNIVERSITY STUDENTS, J Bilbao Ubillos and A Fernandez Sainz

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"TRANSIT CAPACITY AND QUALITY OF SERVICE MANUAL" APPLIED TO A BUS CORRIDOR IN DUBLIN, IRELAND, Brian Caulfield and Margaret O'Mahony

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PERFORMANCE-BASED QUALITY CONTRACTS FOR THE BUS SECTOR: DELIVERING SOCIAL AND COMMERCIAL VALUE FOR MONEY, David A. Hensher and Erne HOUGHTON

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TRAVEL DISTANCE AND OPTIMAL TRANSPORT POLICY, F Jorgensen and P A. Pedersen

Submissions from 2003

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GENERATING TRANSIT PERFORMANCE MEASURES WITH ARCHIVED DATA, Robert L. Bertini and Ahmed M. El-Geneidy

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THE MAIN DETERMINANTS OF THE DEMAND FOR PUBLIC TRANSPORT: A COMPARATIVE ANALYSIS OF ENGLAND AND FRANCE USING SHRINKAGE ESTIMATORS, G Bresson, J Dargay, J-L Madre, and A PIROTTE

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CRITICAL MEASURES OF TRANSIT SERVICE QUALITY IN THE EYES OF OLDER TRAVELERS, J E. Burkhardt

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JOINTLY OPTIMIZING COST, SERVICE, AND ENVIRONMENTAL PERFORMANCE IN DEMAND-RESPONSIVE TRANSIT SCHEDULING, M Dessouky, M RAHIMI, and M Weidner

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ANALYTICAL MODEL FOR PARATRANSIT CAPACITY AND QUALITY-OF-SERVICE ANALYSIS, Liping Fu

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PERFORMANCE-BASED QUALITY CONTRACTS IN BUS SERVICE PROVISION, David A. Hensher and John STANLEY

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SERVICE QUALITY--DEVELOPING A SERVICE QUALITY INDEX IN THE PROVISION OF COMMERCIAL BUS CONTRACTS, David A. Hensher, Peter Stopher, and Philip Bullock

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ON MANAGEMENT'S AWARENESS OF TRANSIT PASSENGER NEEDS, P A. Koushki, O I. Al-Saleh, and M Al-Lumaia

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FLORIDA METROPOLITAN PLANNING ORGANIZATION REPORTS ON TRANSIT CAPACITY AND QUALITY OF SERVICE: FIRST-YEAR EVALUATION, Victoria A. Perk and Chandra Foreman

Submissions from 2002

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URBAN TRANSPORT SERVICES IN SUB-SAHARAN AFRICA: RECOMMENDATIONS FOR REFORM IN UGANDA, M BENMAAMAR, S Ellis, and C DUNKERLEY

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THE RELATIONSHIP BETWEEN CAR OWNERSHIP AND PUBLIC TRANSPORT PROVISION: A CASE STUDY OF HONG KONG, S CULLINANE

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MULTI-MODAL AND DEMAND-RESPONSIVE PASSENGER TRANSPORT SYSTEMS: A MODELLING FRAMEWORK WITH EMBEDDED CONTROL SYSTEMS, MET Horn

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NEED FOR A NEW COMMUTER CAR ENTRANCEWAY DESIGN FOR MIXED HIGH- AND LOW-LEVEL PLATFORMS, E K. Morlok

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QUALITY BUS CORRIDORS IN DUBLIN, Margaret O'Mahony

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EFFECT OF COMPUTER-ASSISTED SCHEDULING AND DISPATCHING SYSTEMS ON PARATRANSIT SERVICE QUALITY, A M. Pagano, P Metaxatos, and M King

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MODELING COMPETITIVE TRANSIT AND ROAD TRAFFIC INFORMATION SERVICES WITH HETEROGENEOUS ENDOGENOUS DEMAND, Hai Yang and Xiaoning Zhang

Submissions from 2001

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EQUILIBRIUM MODEL BASED ON A MICROFOUNDATION FOR FORECASTING DIAL-A-RIDE RIDERSHIP, Julian M. Benjamin and Ryoichi Sakano

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MODELING PASSENGER WAITING TIME FOR INTERMODAL TRANSIT STATIONS, SKJ Chang and C-L Hsu

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DYNAMIC VEHICLE DISPATCHING AT THE INTERMODAL TRANSFER STATION, M S. Chowdhury and SI-J Chien

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IMPROVING TRANSIT SERVICE QUALITY AND HEADWAY REGULARITY WITH REAL-TIME CONTROL, Yuqing Ding and Steven I. Chien

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EXPLORING CUSTOMER LOYALTY AS A TRANSIT PERFORMANCE MEASURE, Peter J. Foote, Darwin G. Stuart, and Rebecca Elmore-Yalch

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POTENTIAL EFFECTS OF AUTOMATIC VEHICLE LOCATION AND COMPUTER-AIDED DISPATCH TECHNOLOGY ON PARATRANSIT PERFORMANCE: A SIMULATION STUDY, Liping Fu and Yiqun Xu

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DOES PUBLIC TRANSIT COUNTERACT THE SEGREGATION OF CARLESS HOUSEHOLDS? MEASURING SPATIAL PATTERNS OF ACCESSIBILITY, J Grengs

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MULTIMODAL LEVEL-OF-SERVICE ANALYSIS AT PLANNING LEVEL, M Guttenplan, B W. Landis, L Crider, and D S. McLeod

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HOW CAN THE QUALITY OF RAIL SERVICE IN TOKYO BE FURTHER IMPROVED?, H IEDA, Y Kanayama, M Ota, T Yamazaki, and T OKAMURA

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BUS TRANSIT IN THE 21ST CENTURY: SOME PERSPECTIVES AND PROSPECTS, Herbert S. Levinson

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TRIP TIME ANALYZERS: KEY TO TRANSIT SERVICE QUALITY, Theo H.J. Muller and Peter G. Furth

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FRANCHISING AND REFRANCHISING OF PASSENGER RAIL SERVICES IN BRITAIN, John PRESTON

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WINSTON-SALEM MOBILITY MANAGER: DATA COLLECTION, VALIDATION, AND PERFORMANCE EVALUATION, J R. Stone, J W. Baugh, S Chakravarty, and M N. Surasky

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REFINEMENT AND USE OF SERVICE STANDARDS AT THE SAN DIEGO METROPOLITAN TRANSIT DEVELOPMENT BOARD, J Williamson and D Boyle

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VALUE-OF-TIME DISTRIBUTIONS AND COMPETITIVE BUS SERVICES, Hai Yang, Hoi Yan Kong, and Qiang Meng

Submissions from 2000

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BUS RAPID TRANSIT TECHNOLOGIES IN THE AMERICAS: AN OVERVIEW, R B. Diaz and D C. Schneck

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CONDITIONAL BUS PRIORITY AT SIGNALIZED INTERSECTIONS: BETTER SERVICE WITH LESS TRAFFIC DISRUPTION, Peter G. Furth and Theo H.J. Muller

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CAR SCHEDULING: WHAT'S THE POINT? (WITH DISCUSSION AND CLOSURE), A S. Lang, P O. Roberts, and J P. Sammon

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TRANSIT SERVICES IN A COMPETITIVE MARKET, H K. Lo, C W. Yip, and K H. LEE

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STRUCTURAL EQUATION MODEL OF CUSTOMER SATISFACTION FOR THE NEW YORK CITY SUBWAY SYSTEM, K R. Stuart, M Mednick, and J Bockman

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CUSTOMER SATISFACTION AMONG TRANSIT RIDERS: HOW CUSTOMERS RANK THE RELATIVE IMPORTANCE OF VARIOUS SERVICE ATTRIBUTES, A Weinstein

Submissions from 1999

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STRUCTURING AND ASSESSING TRANSIT MANAGEMENT RESPONSE TO CUSTOMER SATISFACTION SURVEYS, M K. Christopher, D Stuart, and P J. Foote

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DO NORTH AMERICAN RAILROADS UNDERSTAND THEIR COSTS? IMPLICATIONS FOR STRATEGIC DECISION MAKING, Randolph R. Resor and Gregory L. Thompson

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A Handbook for Measuring Customer Satisfaction and Service Quality, Transportation Research Board and Morpace International, Incorporated

Submissions from 1998

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CUSTOMER SATISFACTION CONTRASTS: EXPRESS VERSUS LOCAL BUS SERVICE IN CHICAGO'S NORTH CORRIDOR, P J. Foote and D G. Stuart

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ISSUES IN FARE POLICY: CASE OF THE NEW YORK TAXI INDUSTRY, B SCHALLER

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SECURING OBJECTIVE DATA ON THE QUALITY OF THE PASSENGER ENVIRONMENT FOR TRANSIT RIDERS: REDESIGN OF THE PASSENGER ENVIRONMENT MEASUREMENT SYSTEM FOR THE BAY AREA RAPID TRANSIT DISTRICT, A Weinstein and R Albom

Submissions from 1996

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REGIONAL MASS TRANSIT ASSIGNMENT WITH RESOURCE CONSTRAINTS, P Carraresi, F MALUCELLI, and S Pallottino

Submissions from 1995

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PRIVATIZATION AND THE QUALITY OF RAIL SERVICES, P K. ELSE and T J. James

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The Quality Journey: A TQM Roadmap for Public Transportation, Littleton C. MacDorman, John C. MacDorman, and William T. Fleming